Order Processing Admin

Harbinger Motors•Garden Grove, CA

13d•Onsite

About The Position

Harbinger Motors is looking for an Order Processing Admin to support our Distribution & Sales Planning team. This role is responsible for accurately processing and entering customer and dealer orders, coordinating templated email communications with internal and external stakeholders, and ensuring that all order-related paperwork is completed, accurate, and properly filed. This is a detail-oriented, process-driven role that keeps our order pipeline moving smoothly and our records audit-ready.

Requirements

1+ years of experience in order processing, sales/administrative support, or a similar operations role
Strong attention to detail and comfort working with structured data entry processes
Proficiency with Google Workspace (Sheets, Docs, Gmail) and/or Microsoft Office
Clear, professional written communication skills
Ability to manage repetitive, high-volume tasks while maintaining accuracy
Strong organizational skills and reliable follow-through on outstanding items

Nice To Haves

Experience with CRM, ERP, or order management systems is a plus
Experience in automotive, EV, or fleet/commercial vehicle industries is a plus but not required

Responsibilities

Process and enter incoming orders into internal systems accurately and in a timely manner
Review order details for completeness and accuracy prior to entry; flag and resolve discrepancies
Coordinate order-related email communications using established templates, ensuring the right stakeholders (dealers, upfitters, internal teams) are informed at each step
Track order status and follow up proactively to keep orders moving through the pipeline
Ensure all required order paperwork (contracts, confirmations, allocation and delivery documentation) is complete, correctly filed, and easy to retrieve
Maintain organized, up-to-date digital filing systems in line with company recordkeeping standards
Identify and escalate missing documentation or data gaps to the appropriate team member
Support ad hoc reporting or data pulls related to order status and documentation