Order Mgt Analyst

FORD COMPONENT SALESDearborn, MI
Onsite

About The Position

At Ford Component Sales, LLC (FCS), we don’t just sell parts – we provide the "heartbeat" for industries worldwide. As a wholly owned subsidiary of Ford Motor Company, we are a gateway to access the world-class engineering, powertrain solutions, and cutting-edge technology that have made Ford an icon for over a century. When you join FCS, your reach extends far beyond the driveway. Our components power everything from high-performance marine vessels and rugged industrial machinery to advanced defense vehicles and the next generation of transportation. You’ll be helping diverse industries across the globe reduce development costs and get to market faster using genuine Ford DNA. We operate with the entrepreneurial spirit of a specialized team, backed by the massive resources and innovation of Ford Motor Company. Since 1947, we’ve been "One Team" dedicated to excellence. Here, you’ll find: Innovation at Scale: From engines and transmissions to the future of multimedia with SYNC™ technology. Global Impact: Work with partners in the industrial, marine, agricultural, and defense sectors. A Legacy of Excellence: Join a culture built on a century of Ford innovation and a commitment to world-class service.

Requirements

  • A bachelor's degree from an accredited four-year college or university; or one to two years of related experience and/or training in order management, operations, or a related systems-heavy role; or an equivalent combination of education and experience.
  • Experience with ERP systems (Baan preferred) and a high level of comfort managing complex data across multiple platforms.
  • Strong communication skills and the ability to work effectively in a professional office environment.
  • Candidates for positions with Ford Component Sales, LLC must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

Responsibilities

  • Track and process incoming customer purchase orders via Baan for both manual and EDI transactions, ensuring sales and purchase orders are generated within 24 hours.
  • Monitor and maintain the "Item Master" in Baan to ensure all orders meet Business Plan Review requirements and corporate standards.
  • Act as a liaison between customers, Sales, and Purchasing to resolve order discrepancies, retaining all necessary documentation for audit compliance.
  • Manage new customer delivery addresses, verify GSDB codes, and update routing, broker, and contact information to ensure record accuracy.
  • Execute requested amendments for costs, pricing, part numbers, and quantities within strict 24-hour turnaround times.
  • Establish and document work procedures to improve efficiency, participate in peer reviews of system data, and ensure all electronic filing meets ISO retention standards.
  • Coordinate billable/sample depot orders and manage shipper information for specialized programs, such as the special markets scrap program.
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