Order Management Specialist

Oshkosh Corporation•Orlando, FL

1d•$64,500 - $103,500•Onsite

About The Position

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more. As Order Management Specialist, you’ll manage the entire order cycle, including order review, processing, tracking, and fulfillment for GSE products. You’ll balance customer demand with inventory optimization while collaborating across sales, operations, supply chain and product teams. Responsible for quoting and coordinating the shipment of product, preparing shipping documentation and other records to ensure compliance. Your work directly contributes to accurate fulfillment and customer satisfaction.

Requirements

Bachelor’s degree in Business, Supply Chain, Engineering, or a related field and three (3) or more years of relevant experience (equivalent to nine (9) years total in education and experience); or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role.

Nice To Haves

Familiarity with ERP/MRP tools (Syteline); Excel proficiency required.
Strong communication and analytical problem-solving skills.
Understanding of S&OP and continuous improvement methodologies.
Strong interpersonal skills and ability to interface at different levels of the organization
Experience in order management and managing finished goods.

Responsibilities

Manage the entire order cycle, including contract review, order entry, administration and shipping product.
Serve as the point of contact between Sales and other functional departments.
Collaborate with operations and supply chain teams to verify product availability and resolve option availability constraints.
Partner with engineering and sales to review Price List/Specifications and resolve issues understand upcoming engineering changes.
Provide input for the S&OP process and contribute to forecast improvements.
Provide excellent customer service by addressing customer inquiries related to their orders.
Monitor order status and communicate production status and any delays.
Ensure compliance with company policies and procedures.
Prepare regular reports on order status.
Detail orientated and able to manage multiple tasks concurrently.
Demonstrated self-direction and ability to prioritize workload to meet deadlines independently.