Order Management Specialist

Flow Control GroupS Burlington, VT
Hybrid

About The Position

This position is located in South Burlington, Vermont, with the option to work from home 40% of the time following the completion of training.

Requirements

  • Ability and comfort working with computer applications- the majority of time is spent working in NetSuite
  • Display a high level of punctuality and dependability
  • Excellent attention to detail
  • Fast and accurate typing skills
  • Personable and team-player attitude
  • Capability to work in a fast-paced environment
  • Ability to communicate in a clear and helpful manner when corresponding with customers
  • Aptitude for multi-tasking, task-switching, and strong organizational skills
  • Skilled time manager with a strong drive toward productivity

Nice To Haves

  • Familiarity with NetSuite or similar business management software
  • Experience using a multi-line telephone system
  • Experience with sharing a workload while working as part of a team
  • Experience working in an open office environment

Responsibilities

  • Order Entry
  • Order tracking/shipment status updates
  • Answering phones
  • Part number entry as needed
  • Customer/contact entry
  • Fraud Detection
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