Order Management Specialist

Indotronix International CorporationPittsburgh, PA
Onsite

About The Position

Join our fast-paced team as an Order Management Specialist, where your attention to detail and proactive approach will drive supplier collaboration and ensure seamless order processing. This role offers opportunities to sharpen your administrative expertise, expand your supplier management skills, and contribute to a dynamic, growth-focused environment.

Requirements

  • High school diploma
  • Minimum 3 years’ experience in administrative support or clerical roles
  • Proficient with Microsoft Excel
  • Strong organizational and analytical abilities
  • Excellent communication and relationship-building skills

Nice To Haves

  • Previous experience in order management or supply chain environments
  • Familiarity with supplier management systems

Responsibilities

  • Run, review, and analyze reports to track backlog and open orders
  • Reconcile and investigate open orders or lines, identifying and resolving issues with assigned suppliers
  • Maintain a comprehensive master tracking report of open orders and order value by supplier
  • Build and maintain strong supplier relationships to address root causes and prevent recurring order issues
  • Keep an updated supplier contact list, including relevant details for streamlined communication
  • Obtain and organize invoice copies or shipment updates from suppliers, taking prompt action as needed
  • Document all actions and maintain clear, organized records for each order

Benefits

  • Develop advanced Excel and analytical skills
  • Gain valuable supplier relationship management experience
  • Collaborative and supportive team environment
  • Opportunity to contribute to process improvements
  • Convenient Pittsburgh location
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