Order Management Coordinator (Federal)
About The Position
At Motorola Solutions, we are a global community dedicated to helping keep people safer everywhere by building and connecting technologies that protect people, property, and places. Our solutions foster collaboration for safer communities, schools, hospitals, businesses, and nations. The Federal Sales Operations team is crucial to our success, empowering our field sales team and partners by managing the complexities of the post-sale world, allowing sales to focus on relationships and innovation. As an Order Management Coordinator, you will be the central point of contact, ensuring high-stakes equipment and services reach Federal customers smoothly and efficiently. This role is an excellent entry point for a motivated individual interested in the intersection of sales, logistics, and government business, providing a deep understanding of Federal Sales, Supply Chain Logistics, and Project Management.
Requirements
- Exceptional interpersonal skills and ability to translate complex info into clear, professional updates (verbal and written).
- Comfortable using a computer, specifically Google Drive (Docs/Sheets) and Windows.
- A team player who stays positive even when things get busy and enjoys helping teammates succeed.
- A "can-do" attitude and the confidence to take ownership of projects from Day 1.
- Comfortable with changing technologies and fast-moving environments.
- Must be willing to be 100% onsite, Monday - Friday.
- Graduating with a Bachelor’s Degree on or before July 2026.
Responsibilities
- Manage the daily flow of orders for equipment and services, ensuring every detail is entered correctly.
- Proactively identify roadblocks in the fulfillment process and collaborate with various departments to clear them.
- Act as a contact for sales reps, answering questions about order status or how to fix mistakes, becoming a trusted partner and valued resource.
- Identify slow or confusing steps in office work and help find better, faster ways to improve efficiency.
- Help explain rules and processes to customers and partners so they know exactly what to expect.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
