Order Fulfillment Specialist

Brilliance•Boynton Beach, FL
•Onsite

About The Position

Brilliance.com is seeking a detail-oriented Order Fulfillment Specialist to prepare and ship luxury jewelry orders in person at its Boynton Beach, Florida location. The role focuses on accurately fulfilling orders and creating a polished, premium unboxing experience using the company’s signature packaging. The position is full-time, requires a minimum of 40 hours per week, and is scheduled Monday through Friday from 9:30 AM to 6:30 PM US Time, with occasional weekends during holiday peak periods. Compensation is listed as $45,760–$49,920 per year, equivalent to $22–$24 per hour depending on experience and performance. The role offers a $500 signing bonus after 30 days and another $500 after 90 days, along with a performance-based rate increase. Brilliance.com describes itself as a luxury brand with over 35 years in business, more than 3,000 five-star Trustpilot reviews, and a small, dedicated team.

Requirements

  • Experience in boutique-level e-commerce, luxury retail, or order fulfillment involving small, high-value items such as jewelry, cosmetics, or watches.
  • Excellent attention to detail and a habit of carefully checking work before completion.
  • Polished presentation skills and an eye for symmetry, neatness, and luxury appeal.
  • Reliability, punctuality, and self-motivation.
  • Ability to commute to Boynton Beach, FL 33426.

Nice To Haves

  • Familiarity with shipping or label software such as ShipStation or Easyship; this is a plus but not required.

Responsibilities

  • Curate and pack jewelry orders with 100% accuracy.
  • Create a premium unboxing experience using signature packaging, including ribbons, tissue, and tags.
  • Ensure on-time, error-free shipping using platforms such as ShipStation or Easyship.
  • Coordinate with carriers including UPS, FedEx, and DHL.
  • Handle each order with care, recognizing that shipments may contain high-value jewelry.

Benefits

  • $500 signing bonus after 30 days of employment.
  • Another $500 signing bonus after 90 days of employment, plus a performance-based rate increase.
  • Five vacation days after one year.
  • Paid legal holidays, including New Year’s Day, Independence Day, Thanksgiving, and Christmas.
  • 401(k) eligibility after six months.
  • 401(k) matching.
  • Health insurance with a company contribution.
  • Paid time off.
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