Order Fulfillment Specialist

Dometic Corporation•Huntsville, AL

10h•Onsite

About The Position

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years, and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are on a journey of continuous growth – now looking for our next star – a passionate Order Fulfillment Specialist. This position reports to the Shipping, Receiving & Customer Service Supervisor and will work in Huntsville. About the position As an Order Fulfillment Specialist of the Huntsville team, you will support the management of finished goods inventory, as well as the logistics and customer service functions within the department.

Requirements

High school diploma or general education degree (GED)
Must be able to read and write English
Must be able to communicate effectively both orally and in writing – possess good typing, spelling and grammar skills
Ability to perform basic math skills and measurements
Strong computer, analytical, problem solving, and communication skills
MS Office Outlook and Excel experience required
Experience in completing daily inventory cycle counts
Proven ability to use scales to weigh count
Experience operating forklift, hand jacks and any other applicable shipping department equipment
Must be reliable and on time to work each day
Must be able to stand and walk about the warehouse throughout scheduled shift
Must be able to lift 40 lbs. on a continual basis
Ability to work full-time (40 hours per week)
Strong written and verbal communication skills
Exemplary standards of ethics, integrity, and accountability
Detail oriented with strong organizational skills
Must have the ability to work under pressure and meet deadlines
Sense of urgency and self-motivation
Able to work independently and in team environments
Must be able to solve complex problems and be resourceful

Nice To Haves

Experience with Intuitive MRP system a plus
Experience with principles of 5S a plus

Responsibilities

Responsible for receiving and entering customer orders and processing the order through the shipping and invoicing processes in an accurate and timely manner.
Assist in picking product from the finished goods stockroom location.
General responsibilities include verification of staged finished goods to pick lists, preparing and prioritizing product for shipment, communication of shortages to appropriate personnel, investigation of inventory count discrepancies and sorting or restocking as required.
Communicate clearly with customers verbally (over the phone) and in written communication (email).
Complete all stages of the order fulfillment process, including accurately receiving and entering sales orders, picking, checking, packing and shipping orders as required.
Replenish and maintain inventory, cleaning and straightening fulfillment center area, and assisting with other projects as needed.
Perform daily cycle counts and physical inventory.
Audit, investigate and record inventory discrepancies.
Responsible for the completeness and correctness of all orders filled and shipped.
Meet department KPI standards (productivity, quality, cost and pick time).
Meet or exceed company standards for productivity.
Initiate action to prevent the occurrence of product, process or quality system nonconformance.
Identify and record any problems relating to the product, process or quality systems.
Conduct operations in a manner that promotes safety.
Comply with OSHA and MSDS Standards.
Strive to develop and implement continuous improvement into all product, process or quality system.
Maintain a clean, neat and orderly work area using the principles of 5S.
Duties must be performed timely and accurately, in a safe manner that achieves department productivity, quality and cost targets, while maintaining good housekeeping using the principles of Lean Manufacturing 5S principles.