Order Filling Quality Assurance (OFQA) Clerk

Follett Content Solutions LLC•Mchenry, IL
•Onsite

About The Position

Follett Content Solutions is hiring a full-time, non-exempt Order Filler Quality Assurance (OFQA) Clerk for its warehouse in McHenry, Illinois. The role pays $17.00 per hour. The OFQA Clerk verifies order contents, inspects books for quality, requests replacements when needed, and assigns order contents to tote barcodes for internal tracking and routing. Follett Content Solutions supports educators and provides print and digital resources to students.

Requirements

  • Attention to detail.
  • Basic computer skills.
  • High school diploma or equivalent.
  • Ability to stand for the full 8-hour shift or longer if overtime is required.
  • Ability to lift up to 50 lbs., with or without assistance.

Responsibilities

  • Count or scan each title in a tote to verify the order is complete and contains all requested titles.
  • Use a scanner to request or drop missing titles from an order, depending on inventory availability.
  • Inspect each book for dirt, damage, or defects.
  • Remove books that do not meet established quality standards and request replacements through the scanner.
  • Add replacement books to the tote when delivered.
  • Assign order contents to a tote barcode for internal tracking and routing of materials using a scanner.

Benefits

  • An array of benefits is offered; details are available on the company's careers main page.
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