Order Entry Technician

Polaris Pharmacy Services•Nashville, TN
•Onsite

About The Position

The Order Entry Technician enters new and refill prescriptions into the pharmacy system accurately and efficiently, and responds to customer questions and requests in a courteous and timely manner. The role requires understanding customer information and using it to improve the products and services delivered. Technicians contribute to continuous improvement of client services, policies, and procedures, and follow applicable safety, department, and government requirements, including HIPAA. Duties may vary according to business needs.

Requirements

  • High school diploma or equivalent.
  • Pharmacy technician licenses or certifications required by state regulations and the state of practice.
  • At least one year of experience working as a pharmacy technician.
  • Knowledge of brand-name and generic medications.
  • Experience with alphanumeric data entry.
  • Basic understanding of prescriptions and ability to read and correct key prescriptions.
  • Basic math computation skills.
  • Knowledge of SIG codes.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Ability to read, write, speak, and understand English.
  • Ability to work at a moderate speed.
  • Good organizational skills and attention to detail.

Nice To Haves

  • Long-term care pharmacy experience.

Responsibilities

  • Enter new and refill prescriptions into the pharmacy system.
  • Address and respond to customer inquiries and requests.
  • Contribute to the evaluation and continuous improvement of client services, policies, and procedures.
  • Comply with government and department policies regarding safety, attendance, and dress code.
  • Follow applicable government regulations, including HIPAA.
  • Consistently adhere to and practice safety policies and procedures.
  • Perform other duties as assigned; duties may vary depending on business needs.

Benefits

  • Six paid holidays annually.
  • Five sick days.
  • Up to 10 PTO days each year, with rollover options and milestone bonuses.
  • Option to cash out up to 10 PTO hours each quarter.
  • Medical, dental, and vision insurance for full-time employees.
  • 401(k), available to part-time and full-time employees.
  • Company-paid life insurance.
  • Short-term and long-term disability insurance.
  • Tuition reimbursement.
  • Competitive pay with annual performance reviews and merit-based raises.
  • Career growth potential.
  • Annual on-site voluntary flu vaccines.
  • Employee referral bonus program.
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