Order Entry Specialist I
About The Position
An Order Processor – Level I must demonstrate sharp mathematical and analytical skills with profound attention to detail. This is a highly motivated self-starter who can produce high volumes of work both independently and with the Team. The person will have accountability in attendance and work produced showing high levels of integrity in past work experience. They are expected to build and maintain trusting relationships with internal customers. They will show the ability to meet urgent deadlines in a fast-paced and high-pressure environment. All will be done with a positive can-do attitude. A construction and/or flooring background is preferred but not required. This person must be highly skilled with computer technology. They must have a willingness to work overtime and flexibility within their schedules.
Requirements
- 2-5 years of experience in data entry and order processing roles
- Experience with order management processing and systems
- Ability to read and interpret flooring job takeoffs (diagrams) for processing to a sales order
- High School Diploma. Associates Degree Preferred
- Work independently as well as with teams
- Proficient in MS Office skills, including Outlook, Word, Excel and Teams. Operate basic office equipment (copier, printer, scanner, etc.) Work with order processing and ERP systems (NetSuite, Rollmaster, SAP, etc). Attendance and punctuality are requirements of this position.
- Ability to work independently and as part of a team
Nice To Haves
- A construction and/or flooring background is preferred but not required.
Responsibilities
- Download orders from online portals / internal software and attach all necessary legal documentation for the orders to be processed.
- Convert quotes/leads to an order from internal software and external digital platforms.
- Read, understand, and analyze contract and drawing specifications for accurate estimating procedures.
- Process orders by analyzing and estimating the contract to the field diagram with exceptional mathematical comprehension and accuracy.
- Monitor and manage emails that affect order processing with exceptional time management.
- Prioritize and process orders with urgency by installation dates and regional shipping needs.
- Proactively and professionally communicate with internal and external salespeople when documents are missing, or questions need to be resolved that affect the urgency of an order to installation.
- Communicate with Managers and team on inventory needs and issues and stock check duties as necessary
- Track orders with urgency to ensure installations are staged and scheduled on time for external customers
Benefits
- Comprehensive medical, dental, and vision plan options
- Company-paid virtual primary care, urgent care, and mental health coverage
- Health Savings Account (with HDHP enrollment)
- Health & dependent care flexible spending accounts
- Company-paid basic life insurance
- Voluntary supplemental life insurance
- Company-paid short-term disability insurance
- Voluntary long-term disability
- Company-paid Accident and Hospital Indemnity
- 401(k) with company match (Pre-tax & Roth options)
- Paid PTO, bereavement leave, and maternity leave
- 7 company-paid holidays
- Employee Assistance Program (EAP)
- Company-paid loss support and legacy planning
- Full compensation packages are based on candidate experience and relevant certifications.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
