Order Entry Specialist I
About The Position
The Order Entry Specialist I role maintains ownership and accountability of all Order Management process steps of a sales order for distributed products. This role also performs administrative functions pertaining to the operation of the company and the safety of company personnel. This job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The Company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Requirements
- High School diploma
- Must be able to travel and have a clear driving record in accordance to company driving guidelines
- Clear background check and drug/alcohol screening
- Customer-focused attitude (internal/external)
- Highly organized
- Self-directed learner
- Effective time-management
- Detail-oriented
Nice To Haves
- Dynamics or other ERP experience preferred, but not required
- Experience in a customer service or administrative role addressing business process and customer needs within order execution process. (preferred)
Responsibilities
- Effectively review customer purchase order details and order hand-off information to input sales orders for distributed products for all product verticals into systems of record with attention to detail and timely execution.
- Prepare and distribute paperwork for shipment to ensure accurate execution of sales orders.
- Input purchase orders and material transfers for components required to complete orders and issue orders to external suppliers.
- Routinely communicate with external suppliers to monitor delivery dates
- Send Sales Order Acknowledgement to the customer and communicate order updates
- Complete forms to request new customers, bill to/ship to addresses and/or vendors
- Assist with changes/updates to sales orders and purchase orders
- Responsive to customers through prompt follow-up to order need, inquiries and non-technical problem resolution.
- Engage necessary resources to resolve order fulfillment issues when they arise
- Follow order fulfillment process for product availability and production determination
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
