Seasonal Order Entry NameList Associate
About The Position
The Order Entry NameList Associate is an important part of the team supporting high schools, colleges and other educational institutions (our customers). As a member of the Order Entry sub-team, you will be responsible for daily review of orders from customers and Herff Jones Independent Sales Partners (ISPs); these orders are delivered through our web-based ESKO portal. Preparing orders with accurate information to prevent changes is a critically important function of this role, so attention to detail is crucial. Data entry OF THE Name List is the first step of many in ensuring high-quality products go timely from our manufacturing environment to our customers.
Requirements
- Understand who we are at Herff Jones, and why customers come to us.
- Gain a high-level understanding of the flow of products and processes.
- Build relationships with Customer Service Agents and understand their needs as it relates to your role.
- Become proficient in performing basic operations in our ERP system (Oracle) independently.
- Demonstrated ability to navigate ERP system (Oracle) for basic and advanced tasks, to meet or exceed customer need dates.
- Ability to operate a personal computer in a Windows environment, including applications such as Microsoft Outlook, Word, and Chrome browser.
- Intermediate to advanced MS Excel skills are REQUIRED for this role.
- Exceptional attention to detail and the ability to notice errors and discrepancies.
- Familiarity with digital filing skills.
- Strong math skills.
- Demonstrate success managing multiple processes and tasks with strong organizational skills.
- A positive attitude with a focus on learning the complete product cycle to better serve customers (schools and administrators) and Independent Sales Partners.
- Work in a team environment with a positive attitude and perform other assigned tasks to meet the team’s overall delivery goal.
Nice To Haves
- Previous experience working with an ERP system such as Oracle is preferred.
Responsibilities
- Daily review of orders from customers and Herff Jones Independent Sales Partners (ISPs) delivered through our web-based ESKO portal.
- Prepare orders with accurate information to prevent changes.
- Data entry of the Name List.
- Review daily orders and prioritize the order entry process.
- Verify and double check each order for order accuracy and completion of other numerical details.
- Compare order details provided with the prepared package content before the product ships.
- Operate independently and serve as a subject matter expert for your order book.
- Drive sales in both new and existing markets, with multiple products.
- Present compelling presentations to students, parents and key decision makers.
- Develop trusted and loyal business partnerships both externally and with our internal partners.
- Attend regularly scheduled sales and technical training meetings, including area, regional and national sales conventions for the purpose of learning products, industry trends, programs, and processes.
- Call assigned customer and prospect schools in the territory on a regular basis to effectively increase market penetration and meet sales growth goals.
- Develop and execute robust marketing campaigns in all prospects and accounts.
- Become an ongoing trusted specialist with your customers, utilizing value-add programs to deliver solutions.
Benefits
- Equal opportunity employer status
- Affirmative action plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
