Order Entry Coordinator 1

Pace® Analytical Services•Tonawanda, NY

9d•Onsite

About The Position

We are seeking a highly motivated, detail-oriented professional to support project management and act as a liaison between project management, logistics, and clients. This role offers a pathway to becoming a Project Coordinator 2, or a Team lead. At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. We continually work to develop innovative practices that drive sustainability and empower our partners with accurate, quality data at every critical moment and milestone. That's why we need you -- your curiosity, your talents, and your drive -- to help us advance this important work, and your career. Find your place at Pace®!

Requirements

2+ years of customer service experience
Demonstrates progression of self-management abilities.
Microsoft Outlook and basic data entry skills

Nice To Haves

Associates degree or higher
Energetic and positive outlook.
Ability to work independently and collaboratively
Strong client and relationship management.
Ability to work constructively and under pressure.

Responsibilities

Organize client requests and project documents
Maintain user database to ensure project accuracy
Act as a liaison for project needs and provide guidance for the client
Direct client calls and requests to the appropriate department
Schedule and input bottle orders based on client sampling needs
Assist in developing project objectives, logistics, and other requirements.
Interpret and apply department policies, taking into account applicable laws and regulations.
Contribute to the overall department efficiency, effectiveness, and productivity
Work collaboratively across departments and adapt to a wide range of responsibilities as business needs evolve.