Order Entry Analyst

Merryweather Foam•Barberton, OH

6d•Onsite

About The Position

The Order Entry Analyst plays a critical role in translating customer purchase orders into clean, accurate internal orders that production, purchasing, and scheduling can trust. This role is essential for ensuring that downstream processes run smoothly, leading to fewer surprises, better communication, and an improved customer experience. The company is a family-owned business with 78 years of experience, known for its positive, hardworking culture and commitment to serving customers. They specialize in making custom foam parts for companies of all sizes and emphasize a no-gossip, no-drama work environment.

Requirements

High School Diploma
Proficient with technology, databases, email, and Microsoft Office tools
Highly comfortable working in a multi-monitor environment, navigating multiple systems and databases simultaneously with speed and accuracy.
Comfort navigating ambiguity, understanding nuances, and working through complex order scenarios to reach accurate solutions.
Strong attention to detail and organization
Ability to manage multiple tasks and meet deadlines
Clear written and verbal communication skills
Ability to handle confidential information appropriately

Nice To Haves

Detail-oriented and methodical
Strives for accuracy while maintaining a fast pace.
Enjoys structured work with clear expectations
Communicates clearly and calmly, even when issues arise
Takes ownership of work and follows things through to completion
Proactively communicates availability and requests the next priority when work is complete
Can manage a full workload with interruptions without losing focus
Values professionalism, maturity, and teamwork
Positive, dependable, and allergic to gossip and drama

Responsibilities

Entering customer purchase orders quickly and accurately into the system.
Matching incoming orders against approved customer quotes, agreed pricing, part numbers, and specifications.
Verifying quantities, lead times, and stock availability.
Setting up new customers in the database.
Identifying and flagging discrepancies in pricing, quantities, and details before orders are released.
Communicating clearly and professionally with customers, sales, purchasing, and production.
Maintaining organized order records and documentation.
Supporting a clean, repeatable, and reliable order-entry process.