Order Administration Specialist
About The Position
Join Cohu's Order Management Department in San Diego (Rancho Bernardo). In this key role, you will manage customer order processing for semiconductor test handlers/machines, kits and/or contactors. You will also interface with Operations Team members to ensure consistent and continuous fulfilment of customer commitments. This position is long-term full-time temporary position (8-10 months). The position works on-site Monday through Friday, 8:00am to 5:00pm with a one hour lunch. The successful candidate will become an employee of and be "payrolled" through TCW Global and on this full-time temporary assignment at Cohu. The position pays up to $26.00 an hour. The ideal candidate meets the requirements as noted below and has strong customer service and sales support (order processing) experience in a business-to-business environment, preferably in manufacturing.
Requirements
- HS diploma or GED. AS Degree or higher preferred or equivalent combination of education and work experience.
- A minimum of four years prior experience as a customer service representative in a manufacturing environment that includes experience interfacing in a business to business context.
- Excellent oral and written communication skills are a must.
- Strong multi-tasking skills with an above average level of technical aptitude.
- Computer literate to include MS office including proficiency with Excel and PowerPoint.
- Office environment.
- Ability to sit at a desk for prolonged periods; use of computer keyboard and telephone.
Nice To Haves
- Accounting background and ERP system experience (Oracle, SAP or similar ERP system) are helpful and preferred.
Responsibilities
- Manage customer order processing for handler/machine, kits and/or contactors.
- Interface with Operations Team to ensure consistent and continuous fulfilment of customer commitment
- Manage customer’s enquiries promptly
- Manage and process customer purchase order, ensures order accuracy and completeness of order processing in a timely manner.
- Acknowledge PO receipts and send order confirmation to customer
- Manage and communicate sales order with operation team
- Monitor backlog report and maintains accurate shipment dates and information
- Track POs receipt and update related tools and files
- Generate customer reports
- Any other ad-hoc tasks that are assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
