ORD Ramp Lead Agent

Swissport International AG•Chicago, IL

1d•Onsite

About The Position

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Requirements

Should possess some lead experience.
Valid driver's license.
Good communication skills.
Minimum 1 year experience in the field.
Must be able to work in inclement weather.
Flexible to work on various shifts (days, evening, nights, weekends, and holidays).
Excellent Health & Safety awareness.
Lift heavy objects that could reach 70 pounds (32 kilograms).

Responsibilities

Leads and directs the work of employees involved in the operation, providing training and instruction to ensure quality work is performed.
Reads and interprets load sheets and load/unload A/C per customer instructions.
Operates all equipment as well as performing some staff duties.
Acts as a working manager of a group of ramp agents and shall assist them in performing duties.
Load/unload processes per customer/Swissport/FAA guidelines.
Ensures Safety and Integrity of Customer and Swissport assets during operations.
Ensures image and professionalism are displayed at all times by staff.
Maintains a discipline work environment per company rules and regulations.
Manages baggage make up process according to airline specifications.
Leads all agents performing all stated above.