Oral Surgery Insurance Billing Specialist

Dental Claim Support•Savannah, GA

17h•Remote

About The Position

Dental Claim Support (DCS) is a dental revenue cycle management company that partners with dentists, dental offices, and DSOs across the United States. DCS enhances dental teams by combining expert RCM professionals with a unique technology framework to boost profitability and foster growth. Our dental billing systems and processes enable employees to manage all facets of the revenue cycle efficiently, thereby increasing profits for dental practices and groups. Dental Claim Support is seeking a detail-oriented and technically proficient Oral Surgery Insurance Billing Specialist to join our Oral and Maxillofacial Surgery Business Unit. This role reports to the Account Manager and is crucial for managing various technical aspects of dental revenue cycle management services, with a primary focus on insurance billing. The position demands expertise in practice management software, a comprehensive understanding of dental revenue cycle management, meticulous attention to detail, and a proactive mindset to serve clients effectively. The Oral Surgery Insurance Billing Specialist is central to our insurance billing operations, integrating technical skills, collaboration with the Account Manager, client support, vendor management, problem-solving, data integrity, and a commitment to ongoing learning. These contributions strengthen the company's success in insurance billing.

Requirements

2+ years dental insurance billing preferred, specific to an Oral Surgery practice.
Knowledge of dental terminology and effective dental revenue cycle management techniques.
High School diploma or GED; some college coursework preferred.
Proficiency in Microsoft Office (Excel, Word, Outlook, etc.)
Google Drive a plus.
Well-organized, clear communicator, diligent work ethic, and proficient computer skills.
Multi-Tasker.

Responsibilities

Understand the entire dental revenue cycle, ensuring timely and accurate posting of insurance payments, in compliance with industry standards and organizational policies.
Provide extensive knowledge of laws and regulations of dental coding and posting.
Apply necessary and required adjustments taken on insurance payments.
Efficient knowledge and implementation of Coordination of Benefits.
Prepare and submit clean claims to insurance companies on a daily basis, minimizing any timely filing denials.
Investigate and accurately resolve claim rejections promptly, reducing insurance aging report numbers and simultaneously increasing insurance collections.
Knowledge in proper account receivables, notation and queueing of patient statements.
Ability to read and understand Insurance Verification full breakdowns.
Utilize HIPAA guidelines at all times.
Demonstrate proficiency in the use of dental PMS; knowledge in either server or cloud base.
Stay updated on software updates and enhancements.
Possess a deep understanding of Current Dental Terminology (CDT), ICD 10 and ADA coding.
Demonstrate radiographic knowledge and interpretation relevant to dental procedures.
Utilize insurance payer websites, both from retrieving EFT payments, claim submission, and leveraging websites to maximize claim payments.
Utilize clearinghouse knowledge to facilitate seamless data exchange.
Maintain a high level of accuracy in insurance billing techniques and documentation.
Meet deadlines consistently, ensuring timely completion of tasks.
Collaborate effectively with internal teams, external partners and clients.
Build and maintain positive relationships with payers, vendors, internal teams, to support the company's mission.
Actively contribute to a collaborative and positive team environment.
Demonstrate a growth mindset by seeking service opportunities for clients to support and provide a seamless revenue cycle management.
Identify and address revenue cycle management challenges promptly and effectively.
Work efficiently to implement processes and improve overall productivity.
Optimize the use of resources to maximize efficiency.
Manage relationships with external vendors to ensure quality service.
Foster a culture of engagement and open communication within the business unit.
Collaborate with colleagues and direct managers to enhance workflow and communication.
Provide exceptional service to clients, addressing inquiries and concerns.
Take accountability for the accuracy and integrity of client and patient data.
Demonstrate the ability to quickly grasp and apply new concepts and industry updates.
Stay informed about changes in dental billing and coding practices.