Oracle Support Specialist

Horizon Hobby•Champaign, IL

12d•Hybrid

About The Position

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products! We are currently hiring for an Oracle Support Specialist! This position reports into our office in Champaign, IL location. Local candidates preferred. However, we may consider hybrid/remote work arrangements Typical pay for this position is $75,000 - $90,000 annually. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range. The Oracle Support Specialist is responsible for supporting Horizon Hobby's Oracle Fusion applications with a focus on the finance (ERP) module, and Oracle Integrations Cloud. This role is a hands-on role that collaborates with business stakeholders to deliver support and solutions in support of the business objectives.

Requirements

A bachelor's degree in computer science, IT, software engineering or equivalent work experience
Prior experience with Oracle Fusion Applications, Oracle Finance ERP module, and Oracle Integrations Cloud are highly desired
Knowledge of cloud technology design patterns, security concepts, database management, and web platforms
Scripting, SQL, PS/SQL, PowerShell, Batch, Low Code / No Code development
Prior experience with Power BI or analytics reporting tools
Experience with credit card processing, receipts, invoicing and payment platforms
Knowledge of General Accounting Practices
Awareness of and the ability to use a wide variety of software solutions and tools to affect change
Excellent communication skills and the ability to explain technical information in non-technical terms
Excellent problem-solving skills and the ability to multi-task
Project management and teamwork skills
Understanding of business operations in manufacturing, supply chain, financials, distribution and 1P and 3PL business models

Responsibilities

Troubleshoot and resolve any technical issues related to Oracle Fusion Applications and or Oracle Integrations Cloud (OIC)
Act as a subject matter expert for Oracle Fusion Applications focused on finance (ERP) module and provide guidance to Horizon Hobby team members
Provide technical support for Oracle Fusion Applications and OIC to ensure a smooth functioning integration for business processes
Collaborate with cross-functional teams to understand business needs and provide technical solutions
Continuously monitor and enhance the performance of the Oracle Fusion Applications and OIC
Participate in system upgrades and migrations to ensure a smooth transition
Develop and maintain technical documentation for Oracle Fusion Applications and OIC
Stay updated with the latest Oracle Fusion Applications and OIC tools & technologies to allow suggestion improvements for system functionality enhancements
Support and train end-users on the proper use of Oracle Fusion Applications and OIC
Work Closely with the project management team to plan and execute Oracle Fusion Applications and OIC related projects
Identify and implement automation opportunities to streamline processes and increase efficiency
Conduct regular system audits to identify and address any potential issues
Collaborate with vendors and external partners to resolve any technical issues
Stay updated with industry trends and best practices related to Oracle Fusion and Applications and OIC to provide recommendations for implementation
Adhere to company policies and procedures related to data security and confidentiality
Perform other duties as assigned with the scope of the position