Oracle Cloud PPM - Application Support Engineer

Accenture•Atlanta, GA

1d•Hybrid

About The Position

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000 people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions. Stronger together! The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients. The value for our clients and our people For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world. For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges. This is a hybrid role and will require 3 days per week at your local office. Hiring locations are Atlanta, Dallas or Tampa.

Requirements

Minimum of three years of hands-on experience working with Oracle Cloud PPM support
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)
Effective communication and collaboration skills to work with cross-functional teams.

Nice To Haves

Experience with Oracle Cloud Financials Project Costing

Responsibilities

Provide solutions to work-related problems.
Independently analyze and resolve complex software issues to ensure system reliability and performance.
Collaborate effectively with cross-functional teams to enhance system functionality and user experience.
Identify recurring problems and propose improvements to prevent future incidents.
Contribute to knowledge sharing by documenting solutions and best practices.
Support continuous improvement initiatives by providing insights based on system behavior and user feedback.
Provide expertise in Oracle Cloud Financials Project Management
Collaborate with stakeholders to gather requirements, design solutions, and implement system enhancements.
Troubleshoot and resolve system issues to ensure minimal disruption to business operations.
Maintain documentation, including process flows, system configurations, and user guides.
Ensure compliance with organizational policies and regulatory requirements.