Oracle Implementation Consultant (OPERA PMS Deployment Specialist)

Omm IT Solutions•Woodlawn, MD

17d•Onsite

About The Position

This is a 100% Onsite position in Woodlawn, MD, requiring 100% travel. The role is for hospitality operations experts to transition into enterprise tech consulting. You will travel to hotel properties across the US, acting as the on-site Oracle expert to train hotel staff and support their transition to new OPERA software systems. This role does not require a software engineer, but rather someone who understands hotel front desk operations.

Requirements

At least three (3) years of functional and technical experience in hotel operations using a Property Management System.
Excellent, hands-on functional and technical experience specifically with the OPERA Property Management System.
A 2-year or 4-year degree in Hospitality, Hospitality Management, or equivalent hospitality-related experience/training.
Proven experience training other employees or users on hotel software systems.
Must possess a valid passport and a valid driver's license for on-site client travel.
Ability to travel 100% of the time across the US.

Responsibilities

Travel on-site to hotel properties to provide practical configuration, system utilization reviews, and functional assistance for OPERA PMS and associated systems.
Provide shoulder-to-shoulder Go-Live support, training front desk staff and employees on how to use the new system effectively.
Utilize excellent communication and problem-solving skills to troubleshoot operational bottlenecks during property Go-Lives.
Undergo employer-sponsored training to achieve official Oracle OPERA Cloud implementation credentials.