Oracle Health Solution Manager - Charge Services & HIM

Huron • Chicago, IL

1d

About The Position

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. As a Solution Manager for Charge Services and HIM you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions. In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems. As the Oracle Health Solution Manager - Charge Services & HIM, you will: Partner with healthcare clients and other stakeholders to ensure the effective use of their Oracle Health’s HER system Collaborate with a team of consulting professionals to deliver technical solutions to our healthcare clients, ensuring alignment with their strategic goals and regulatory requirements Provide insights on Oracle system workflows, upgrades, system changes and ongoing maintenance while identifying opportunities for system optimization and enhancements Facilitate meetings effectively and efficiently to stakeholders of all levels through the development of clear agendas and objectives, documenting notes and ensuring follow-ups are tracked and completed Support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.

Requirements

• 5-8 years of experience providing administrative, logistical, and programmatic support to solution teams
• Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams
• Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation
• Experience supporting solution experts and solution advisors in translating functional requirements
• Ability to collaborate on ticket management activities
• Experience supporting user acceptance testing and functional testing activities
• Proven skills in coordinating and monitoring vendor activities to support scope and schedule management
• Ability to facilitate design reviews and provide guidance and recommendations for solution optimization
• Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned)
• Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests
• Direct experience with Electronic Health Record (EHR) systems including project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings
• Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems
• Previous Federal consulting or experience working within the DoD, Veteran’s Health Administration (VHA) or Military Hospital System (MHS)
• The ability to travel is an essential function of this role and may vary based on client, enterprise or project needs, with up to 75% travel to client sites nationwide
• Candidates must comply with applicable client requirements, such as immunization and occupational health mandates
• US Citizenship required

Responsibilities

• Partner with healthcare clients and other stakeholders to ensure the effective use of their Oracle Health’s HER system
• Collaborate with a team of consulting professionals to deliver technical solutions to our healthcare clients, ensuring alignment with their strategic goals and regulatory requirements
• Provide insights on Oracle system workflows, upgrades, system changes and ongoing maintenance while identifying opportunities for system optimization and enhancements
• Facilitate meetings effectively and efficiently to stakeholders of all levels through the development of clear agendas and objectives, documenting notes and ensuring follow-ups are tracked and completed
• Support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities.
• Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams.

Benefits

• Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance.
• Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed