About The Position

The Oracle Field Service Cloud (OFS) Functional Consultant will lead Oracle Field Service Cloud implementation and enhancement projects, supporting field operations that require workforce scheduling, dispatch, and mobile workforce management. The position is onsite in Miami, Florida, for a stated duration of 6+ months. The role involves working across OFS capabilities including routing and scheduling, capacity management, mobility configuration, resource management, and work order management. It also calls for functional knowledge of field service operations, dispatch processes, service lifecycle management, workforce optimization, asset maintenance, crew management, service-level agreements, and inventory and materials tracking. The posting begins a Roles & Responsibilities section but ends mid-sentence after “Configure OF,” so the complete scope of responsibilities is not available.

Requirements

  • Bachelor’s degree in Engineering, Information Systems, Business, Supply Chain, or a related field.
  • Experience implementing Oracle Field Service Cloud solutions.
  • Strong understanding of mobile workforce management.
  • Experience in field operations and dispatch processes.
  • Knowledge of service lifecycle management.
  • Mandatory Oracle Field Service Cloud (OFS) skills: routing and scheduling, capacity management, mobility configuration, resource management, and work order management.
  • Technical skills: Oracle Field Service Cloud, Oracle Integration Cloud (OIC), REST APIs, SOAP services, data migration, workflow configuration, mobile application configuration, and reporting and analytics.
  • Functional skills: field service operations, workforce scheduling, dispatch optimization, asset maintenance, crew management, work order lifecycle, service-level agreements (SLA), resource planning, and inventory and materials tracking.
  • Soft skills: client engagement, stakeholder management, problem solving, leadership, communication, training and knowledge transfer, and process improvement.
  • Strong integration experience with Oracle Fusion ERP.
  • Experience supporting large field-service or EPC organizations.
  • Proven expertise in workforce optimization, scheduling, dispatching, and mobile field operations.

Nice To Haves

  • Experience in EPC, infrastructure construction, utilities, energy, telecommunications, or power delivery organizations.
  • Oracle Field Service Cloud certification.
  • Experience with the Oracle Fusion ERP ecosystem.
  • Exposure to large-scale enterprise transformation programs.
  • Preferred Oracle products: Oracle Fusion SCM, Oracle Maintenance Cloud, Oracle PPM, Oracle Integration Cloud (OIC), and Oracle ERP Cloud.
  • Experience supporting power transmission and distribution, renewable energy construction, pipeline infrastructure, telecommunications network deployment, data center construction, utility services, civil infrastructure projects, or water and wastewater operations.

Responsibilities

  • Lead Oracle Field Service Cloud implementation and enhancement projects.
  • Conduct business requirement workshops with stakeholders.
  • Configure OFS; the posting cuts off before specifying the remainder of this responsibility.
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