Oracle Cloud Harbor Functional Application Engineer - Procurement (Systems Analyst)

Anne Arundel County • Annapolis, MD

15d • Hybrid

About The Position

The Oracle Cloud Purchasing/Procurement Functional Application Engineer supports County Purchasing/Procurement processes and provides technical support, troubleshooting, and issue resolution for Oracle Cloud ERP/Fusion applications. The role focuses on customer experience within Finance, Purchasing, and Budget, and works collaboratively with business users, IT teams, and Oracle support in a fast-paced environment.

The position assists with configuration, testing, and deployment of Purchasing/Procurement/Supplier enhancements and ERP/Fusion updates under guidance. It also supports end users, documents procedures and common issues, monitors system performance, helps validate new features, and provides basic training. This is a hybrid position requiring at least two days per week in the office in Annapolis, Maryland. A background check is required; the County does not pay relocation expenses.

Requirements

• Graduation from an accredited four-year college or university with major coursework in mathematics, public or business administration, or a related field, including or supplemented by specialized training in database administration, electronic data processing, programming, GIS engineering, or computer science; alternatively, up to four years of qualifying Oracle Cloud ERP support experience may substitute for the degree on a year-for-year basis. Specialized training is still required.
• At least six years of experience in electronic data processing systems analysis and design.
• Understanding of Oracle Cloud ERP/Fusion modules, specifically Finance (General Ledger, Accounts Payable, Accounts Receivable, and Fixed Assets), Purchasing, and Budget.
• Understanding of Purchasing/Procurement workflows, financial processes, procurement, and budgeting principles in an ERP context.
• Understanding of Supplier Management, workstream configurations, and the use of suppliers across workstreams in relation to ERP requirements.
• Good customer service skills and willingness to build positive relationships with users.
• Ability to diagnose and resolve common technical issues.
• Experience with incident management and ticketing systems.
• Good analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team.
• Foreign-degree applicants must provide documentation of accreditation and educational equivalency by the close of the announcement.
• Must undergo a background check.

Nice To Haves

• Oracle Cloud ERP/Fusion certifications.
• At least one year of work experience with Oracle BI Publisher reports and FRS (Financial Reporting Studio).
• Work experience with Oracle Integration Cloud (OIC) or other integration tools.
• Basic knowledge of SQL and Oracle database concepts.
• Familiarity with Purchasing/Procurement/Supplier processes in a government or purchasing/procurement setting.
• At least one year of work experience sustaining an organization's settings for an ERP Cloud implementation.
• Prior work experience with Purchasing, Procurement, or a similar government agency or sub-unit.
• Familiarity with eBuilder and Oracle Unifier modules.
• Government IT work experience.

Responsibilities

• Provide timely technical support to end users for Oracle Cloud ERP/Fusion applications.
• Diagnose, troubleshoot, and resolve issues related to County Purchasing/Procurement processes and Finance, Purchasing, and Budget modules.
• Collaborate with business users to understand requirements and assist in finding solutions.
• Assist with configuration, testing, and deployment of Oracle Purchasing/Procurement/Supplier enhancements and Oracle Cloud ERP/Fusion updates under guidance.
• Develop and maintain basic documentation for support procedures and common issues.
• Monitor system performance and report areas for improvement.
• Participate in testing and validation of new features and functionalities.
• Work with other IT teams and Oracle support to escalate and resolve complex issues.
• Provide basic training and guidance to end users on Oracle Cloud ERP/Fusion functionalities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level