Oracle Applications Manager

Phizenix•Menlo Park, CA

About The Position

We are seeking an experienced Oracle Applications Manager to lead application management, production support, and delivery for a large Oracle Procurement and Supply Chain landscape. This role will own business-critical Oracle applications, drive successful execution of strategic initiatives, ensure platform stability, and partner closely with business stakeholders, product owners, engineering, and infrastructure teams. The ideal candidate will possess deep expertise in Oracle Procurement applications, strong program management capabilities, and a proven ability to manage multiple concurrent initiatives while ensuring operational excellence.

Requirements

10+ years of Oracle Applications experience
5+ years managing Oracle Application Support teams
Strong experience with Oracle Procurement Cloud or Oracle E-Business Suite Procurement modules
Experience supporting: Purchasing, iProcurement, Supplier Management, Sourcing, Approvals, Inventory, Order Management
Experience managing global application support
Knowledge of ITIL processes
Strong understanding of SOX controls and compliance
Experience with release management and change management
Strong analytical and troubleshooting skills
Excellent communication and stakeholder management skills

Nice To Haves

Oracle Cloud Procurement implementation/support experience
Experience with Oracle Integration Cloud (OIC)
Experience with Oracle BPM/Approvals workflows
Knowledge of REST/SOAP integrations
Experience working in Agile/Scrum environments
PMP, ITIL, or Oracle certifications are a plus

Responsibilities

Lead delivery and production readiness for high-priority initiatives including: Support S&K JV Distribution Center (DC) planned launch (H2 2026), Enable RL Drop Ship International Expansion (India, Brazil, Korea), Support RL Direct Ship initiatives.
Coordinate cross-functional teams to ensure successful deployments with minimal business disruption.
Drive risk identification, mitigation planning, and executive status reporting.
Provide application leadership and delivery support for strategic projects including: Infrastructure Helix, Oracle Spend Management (OSM) / Planned Spend, Spend Approvals, Buyer Automation, FPA Node Automation, Spend Approvals, Pre-PR Submission, Agent Workspace.
Coordinate functional, technical, QA, DevOps, and business teams.
Manage testing, release planning, deployment, and hypercare support.
Own day-to-day Oracle application management including: Guided Buying Forms initiatives, Integrated Price List, E-Store platform, Blanket Agreements, Buy@ platform support, Oracle Rules Engine maintenance, Annual SOX compliance activities, Quarterly application health reviews, Performance optimization, Defect management, Incident, problem, and change management.
Manage L2/L3 Oracle Application Support.
Ensure SLA compliance across incidents and service requests.
Lead Major Incident (P1/P0) management.
Perform Root Cause Analysis (RCA).
Drive Problem Management initiatives.
Improve operational stability through automation.
Manage application releases and production deployments.
Coordinate with Oracle support and third-party vendors.
Ensure high platform availability.
Partner with Procurement, Finance, Supply Chain, IT, Infrastructure, Security, and Architecture teams.
Present project updates to senior leadership.
Manage business expectations and priorities.
Facilitate governance meetings.
Provide executive-level reporting on delivery health, risks, and KPIs.