About The Position

At the heart of our business is a simple but critical mission: getting the right people, with the right skills, in the right place—at exactly the right time. As our Workforce Planning Practice Leader, you’ll drive the strategy behind a $100M+ operation, turning data into decisions that power seamless installations, exceptional service, and outstanding customer experiences nationwide. This is a high-impact role where you’ll partner across teams, anticipate demand, solve complex capacity challenges, and build the systems that keep everything running smoothly—even under pressure. If you thrive on solving complex puzzles, influencing outcomes, and making a measurable difference every day, you’ll feel right at home here.

Requirements

  • 3–5+ years in workforce planning, operations, or program management
  • Strong analytical mindset with a passion for process improvement
  • Ability to thrive under pressure and manage competing priorities
  • Exceptional collaboration and communication skills
  • Curiosity, ownership, and a drive to challenge the status quo

Nice To Haves

  • Experience in healthcare or medical devices
  • Certifications (Six Sigma, PMP, Workforce Planning, Analytics)

Responsibilities

  • Align workforce supply with demand across the country
  • Lead forecast reviews and turn insights into action
  • Identify capacity risks early—and solve them fast
  • Partner cross-functionally to deliver exceptional customer outcomes
  • Build and optimize workforce planning systems, tools, and processes
  • Manage 3rd-party resource strategy to scale efficiently
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