Optometry Assistant – Back Office

Family HealthCare Network • Fresno, CA

9d • $21 - $29 • Onsite

About The Position

The Optometry Assistant – Back Office is responsible for supporting the Optometrist with both clinical and administrative duties throughout the optometry patient visit.

Requirements

• Possesses work-related skills at a higher level than completion of high school, including formal written and verbal communications skills, computational and computer skills, mathematical, and technical skills.
• Have proof of completion of high school with a minimum overall GPA of 2.5 or completion of General Educational Development (GED) with a minimum overall score of 162.5, and health care related knowledge frequently acquired through completion of a trade school, para-professional, or certificate type program.
• If an individual has completed a degree at a higher level than required by the role and had a stronger GPA in that program, they may provide proof of GPA from that degree in lieu of the high school diploma.
• Have a minimum of two years of Optometry or Ophthalmology experience.
• Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
• Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
• Ability to create basic presentations in Microsoft PowerPoint.
• Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others.
• Effectively communicates written information (including electronic correspondence) and verbal presentations.

Responsibilities

• Supports and monitors patient flow in the back office.
• Reviews health records with the patient and updates clinical information such as current medication, medical, and surgical histories.
• Obtains vital signs and patient data.
• Initiates the follow-up of specialty care referrals and services per policy.
• Supports dispensary related functions, including requests for prescription refills, logging of medications, and pharmacy/patient phone calls.
• Completes necessary clinical forms required for patient visit such as patient assistance programs and Staying Healthy Assessment forms.
• Maintains continuous communication within the patient care team.
• Prepares patient for vision examination.
• Assists in testing for near and far acuity, depth perception, macula integrity, color perception, and visual field.
• Scans relevant documents into the electronic health record system.
• Performs documentation in the patient’s electronic health record according to policy and training.
• Prepares and stocks exam rooms/lab and monitors inventory for adequate supply.
• Conducts weekly testing and weekly/monthly cleaning of sterilization equipment and the sterilization of medical equipment.
• Instructs patients in care and use of glasses or contact lenses.
• Assists patients in frame selection, adjusts and repairs glasses, and modifies contact lenses.
• Responsible for adhering to the Attendance and Absenteeism Policy, recognizing that regular attendance is considered an essential function of all FHCN positions.
• Ability to present to and work at any FHCN location, both at the beginning of a shift or during a shift, based on business need.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED