Optometric Technician

AEG Vision • Clarksville, TN

5d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help ensure an efficient, high-quality patient experience. The role conducts preliminary evaluations and pre-testing, assists with specialty diagnostic testing, performs post-exam tasks, and manages appointment scheduling. It also includes patient interviews, medical documentation, contact lens support, clerical duties, and maintaining the cleanliness and presentation of the practice.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations and pre-exam procedures, including dilation, topicals, diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
• Interview patients before their Optometrist visit to identify medical issues and reasons for the visit, and relay relevant details to the Optometrist.
• Schedule referrals to Ophthalmologists, diagnostic follow-up visits, and other specialty referrals as needed, and complete associated paperwork.
• Maintain patient records and files in accordance with company, federal, and state policies, including HIPAA requirements.
• Respond to patient telephone inquiries about medication, treatment, and problems, referring questions to the Optometrist as necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras when required.
• Document medical findings and communications between the Optometrist and patient in electronic health records, and assist with related medical documentation at participating practices.
• Check CPT codes and billings for postoperative care, office visits, and other services.
• Support schedule utilization through appointment confirmations, recall-list outreach, and rescheduling patients who cancel or miss appointments.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day tasks, including opti-schedule wrap-up and end-of-day checklists.
• Clean and organize frame boards, displays, mirrors, workbench, and office areas to maintain the practice's cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED