Optometric Technician

AEG Vision • Bryan, OH

2d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help deliver an efficient, high-quality patient experience. The role performs pre-testing and preliminary evaluations, assists with specialty diagnostic testing, completes post-exam tasks, and manages appointment scheduling. It also supports patient records and medical documentation, contact lens services, referrals, billing checks, and the organization and cleanliness of the practice. The position may include acting as a scribe or performing refractions.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist's exam, including dilation, topical and diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit to identify medical issues and reasons for the appointment and share relevant details with the Optometrist.
• Schedule referral appointments with Ophthalmologists, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient calls about medication, treatment, or problems, referring inquiries to the Optometrist when necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras, as needed.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records and assist with medical-documentation clerical duties at participating practices.
• Check CPT codes and billings for post-op care, office visits, and other services.
• Maximize appointment schedule utilization through pre-appointment and daily confirmations, recall outreach, and contacting no-show or canceled patients to reschedule.
• Conduct contact lens insertion and removal classes and manage contact lens trial inventory, check-ins, and in-person or telephone orders.
• Complete end-of-day tasks, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, the work bench, and office areas to maintain cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED