Optometric Technician

AEG Vision • Lenexa, KS

10d

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education and help ensure an efficient, high-quality patient experience. The role conducts preliminary evaluations and diagnostic testing, gathers patient history, supports appointment scheduling and referrals, maintains compliant patient records, and performs contact lens, documentation, and practice-support tasks. The technician may also act as a scribe or perform refractions.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Conduct preliminary patient evaluations before the Optometrist exam, including dilation, administering topical or diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit to identify medical issues and reasons for the appointment, and provide relevant details to the Optometrist.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals, and complete related paperwork as needed.
• Maintain patient records and files in compliance with company, federal, state, and HIPAA requirements.
• Respond to patient telephone inquiries about medications, treatment, and problems, referring questions to the Optometrist as necessary.
• Perform specialty diagnostic testing using equipment such as OCT, visual field, pachymetry, and retinal cameras, as needed.
• Document medical findings and communications between the Optometrist and patient in electronic health records, and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billing for postoperative care, office visits, and related services.
• Support maximum appointment schedule utilization by confirming appointments, contacting patients from recall lists, and reaching out to no-shows or patients who cancel to reschedule.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day tasks, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain practice cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED