Optometric Technician

AEG Vision • Lima, OH

2d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help deliver an efficient, high-quality patient experience. The role conducts pre-testing and preliminary evaluations, assists with specialty diagnostic testing, performs post-exam tasks, and manages appointment scheduling. It also includes patient interviews, maintaining records in compliance with HIPAA and other policies, responding to patient inquiries, and helping with medical documentation and billing-related tasks.

The technician may coordinate referrals and follow-up appointments, perform contact lens insertion and removal instruction, maintain contact lens trial inventory, and help manage contact lens orders. Additional responsibilities include end-of-day tasks and maintaining the cleanliness and appearance of the practice. Depending on the practice, the technician may also scribe for the Optometrist or perform refractions.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to collaborate professionally with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist examination, including dilation, topical and diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
• Interview patients before their appointments to identify medical issues and reasons for the visit and relay relevant details to the Optometrist.
• Schedule referral appointments with Ophthalmologists, diagnostic follow-up visits, and other specialty referrals, and complete associated paperwork when required.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medications, treatment, or problems, referring inquiries to the Optometrist as necessary.
• Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras when required.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billing for post-operative care, office visits, and other services.
• Promote maximum appointment schedule utilization through appointment confirmations, recall-list outreach, and rescheduling patients who miss or cancel appointments.
• Provide contact lens insertion and removal instruction and manage contact lens trial inventory, check-in, and orders.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and end-of-day checklists.
• Clean and organize frame boards, displays, mirrors, the work bench, and office areas to maintain the practice's cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED