Optometric Technician

AEG Vision • Hilliard, OH

23d

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality patient experience. The role conducts pre-testing and preliminary evaluations, assists with specialty diagnostic testing, completes post-exam tasks, maintains patient documentation, and manages appointment scheduling. It may also include contact lens instruction and inventory management, clerical duties, and maintaining the cleanliness and appearance of the practice.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist exam, including dilation, topical or diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit.
• Schedule referral appointments, diagnostic follow-up visits, and specialty referrals as needed, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication and treatment, referring questions to the Optometrist as needed.
• Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment as needed.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records, and assist with medical documentation tasks, including checking CPT codes and billing for post-operative care and office visits, at participating practices.
• Support appointment schedule utilization through pre-appointment and daily confirmations, recall-list outreach, and rescheduling patients who miss or cancel appointments.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions as requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED