Optometric Technician

AEG Vision • Hammond, LA

20d

About The Position

At AEG, an Optometric Technician works alongside Optometrists to support patient care and education, helping provide an efficient, high-quality experience. The role conducts pre-testing and specialty diagnostic testing, handles post-exam tasks, and manages the doctor’s appointment schedule. It also supports patient records and medical documentation, contact lens services, referrals, and the daily operation and presentation of the practice.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topicals, diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
• Interview patients before their visit to identify medical issues and reasons for the visit, and share relevant details with the Optometrist.
• Schedule referral appointments with Ophthalmologists, diagnostic follow-up visits, and other specialty referrals, and complete related paperwork as needed.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient phone inquiries about medication and treatment, referring questions to the Optometrist as needed.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras as needed.
• Document medical findings and communication between the Optometrist and patient in electronic health records; assist with medical documentation and check CPT codes and billings where applicable.
• Promote schedule utilization through appointment confirmations, recall outreach, and contacting patients who missed or canceled appointments to reschedule.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day duties, including opti-schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions as requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED