Optometric Technician

AEG Vision • Hampshire, IL

4d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help deliver an efficient, high-quality patient experience. The role conducts pre-testing procedures, assists with specialty diagnostic testing, completes post-exam tasks, and manages the doctor’s appointment schedule.

The technician may perform preliminary patient evaluations and medication administration, interview patients about medical issues and visit reasons, coordinate referrals, maintain HIPAA-compliant records, respond to patient telephone inquiries, document findings in electronic health records, and assist with medical documentation and billing-related clerical duties. Additional responsibilities include confirming and rescheduling appointments, teaching contact lens insertion and removal, managing contact lens inventory and orders, completing end-of-day tasks, and maintaining the cleanliness and appearance of the practice. The technician may also act as a scribe or perform refractions when asked.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary evaluations before the Optometrist’s exam, including dilation, topical or diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit to identify medical issues and reasons for the appointment and share relevant details with the Optometrist.
• Schedule referral appointments, diagnostic follow-up visits, and other specialty referrals as needed, and complete associated paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication and treatment, referring questions to the Optometrist as necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras when required.
• Document medical findings and communications between the Optometrist and patient in EHR systems, and assist with medical documentation, CPT code checks, and billing-related clerical duties where applicable.
• Support maximum schedule utilization by confirming appointments, contacting patients on recall lists, and rescheduling no-show or canceled appointments.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in orders, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED