Optometric Technician

American Eyecare • Mt. Pleasant, IA

3d • Onsite

About The Position

The Optometric Technician plays an essential role in delivering high-quality patient care and supporting efficient clinical operations at American Eyecare, P.C. Working closely with optometrists and other care team members, the technician prepares patients for examinations, performs diagnostic testing, documents clinical information, and helps provide a positive, professional patient experience. The role calls for compassion, dependability, attention to detail, technical aptitude, strong communication, initiative, accuracy, teamwork, and a commitment to patient satisfaction.

The position is based in a professional healthcare environment with frequent interaction with patients, providers, and other team members. It involves prolonged standing and walking, frequent computer and diagnostic equipment use, and routine movement throughout the clinic. The technician must be able to perform detailed visual tasks, operate clinical instruments, and occasionally lift or move supplies weighing up to 20 pounds. Reasonable accommodations may be made for qualified individuals with disabilities.

This is a full-time position with a Monday–Thursday schedule from 7:00 a.m. to 5:00 p.m., for a four-day workweek. Occasional travel between American Eyecare clinic locations may be required. The position has no direct supervisory responsibilities. Duties may be modified or expanded based on organizational needs. American Eyecare, P.C. is an Equal Opportunity Employer committed to a professional, respectful, and inclusive workplace.

Requirements

• High school diploma or equivalent.
• Previous medical office experience or demonstrated ability to learn clinical procedures and healthcare technology.
• At least one year of customer service experience.
• Strong computer skills, including familiarity with Microsoft Office, email, and general office applications.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize responsibilities, and maintain accuracy in a busy clinical environment.
• Strong attention to detail and organizational skills, with a commitment to patient confidentiality.
• Demonstrated reliability and professionalism, and ability to work effectively as part of a team.
• Willingness and ability to learn diagnostic equipment, clinical procedures, and electronic health record systems.
• Ability to perform detailed visual tasks, operate clinical instruments, and occasionally lift or move supplies weighing up to 20 pounds.

Nice To Haves

• Certified Paraoptometric (CPO) or Certified Medical Assistant (CMA) certification, or an associate degree in a healthcare-related field.
• Previous experience in optometry, ophthalmology, or another clinical healthcare setting.
• Experience performing preliminary vision testing or operating ophthalmic diagnostic equipment.
• Familiarity with electronic health records (EHR) or practice management software.
• Experience working in a fast-paced, patient-centered healthcare environment.

Responsibilities

• Welcome patients, explain examination procedures, and provide a comfortable, professional experience.
• Obtain and document patients’ medical and ocular histories, medications, symptoms, and chief complaints.
• Perform preliminary and diagnostic testing, including visual acuity, lensometry, pupillary assessments, autorefraction, keratometry, pupillary distance measurements, color vision, stereopsis, and other directed tests.
• Perform blood pressure measurements, blood glucose testing, and pupil dilation when appropriately trained, authorized, and directed.
• Document examination findings and test results accurately in the electronic health record (EHR).
• Prepare examination rooms, instruments, and equipment for routine, medical, and urgent visits.
• Assist optometrists with examinations, diagnostic procedures, and patient care within the scope of training and established protocols.
• Recognize patient concerns or changes in condition and promptly communicate relevant information to the optometrist.
• Coordinate with optometrists, technicians, opticians, and front desk personnel to maintain efficient patient flow and minimize delays.
• Prepare examination rooms between patients and ensure equipment is clean, functional, and ready for use.
• Operate and maintain diagnostic equipment according to manufacturer guidelines and practice procedures.
• Report equipment concerns, workflow interruptions, and patient care issues promptly to appropriate team members.
• Support timely and accurate clinical documentation to facilitate continuity of care and efficient clinic operations.
• Assist with contact lens training, patient education, and related services as directed and within the scope of training.
• Maintain clinical supply inventory and assist with ordering, stocking, and organization.
• Provide friendly, professional, and responsive service to patients in person and by telephone.
• Explain testing procedures, answer routine patient questions, and communicate concerns requiring optometrist attention.
• Assist with patient scheduling, contact lens orders, prescription refill requests, and referrals as needed.
• Coordinate with outside healthcare providers regarding referrals, records, and continuity of care.
• Maintain accurate patient records and comply with HIPAA, infection control standards, and practice policies.
• Participate in cross-training and support other practice areas, including front desk operations, as operational needs require.
• Identify opportunities to improve patient service, clinical workflows, and overall practice efficiency.
• Travel occasionally between clinic locations as needed to support staffing and operational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED