Optometric Technician

Keplr Vision•Nampa, ID

About The Position

Family Eyecare Specialists in Nampa is seeking an Optometric Technician to support optometrists and help provide a smooth, high-quality patient experience. The role includes assisting with patient care from pre-screening through post-exam follow-up, performing diagnostic tests, collecting medical histories, and educating patients about vision benefits. The technician also supports contact lens training, insurance verification, appointment scheduling, and office communications. This is a collaborative role with opportunities to develop clinical skills and potentially advance into leadership.

Requirements

  • At least 1 year of customer service experience.
  • Excellent verbal and written communication skills, with the ability to educate and connect with patients.
  • Strong organizational and time management abilities, including the ability to multitask in a fast-paced environment.
  • Team-oriented approach, willingness to improve, and desire to learn new skills.
  • Attention to detail and accurate documentation of patient exams and procedures.
  • Flexibility to accommodate changing schedules as needed.
  • Proactive attitude toward team success.

Nice To Haves

  • Optometric experience is preferred but not required.

Responsibilities

  • Assist optometrists in delivering patient care, from pre-screening to post-exam follow-up.
  • Perform diagnostic tests and gather patient medical histories.
  • Help educate patients about their vision benefits.
  • Guide patients in contact lens training.
  • Verify insurance and schedule patients’ next visits.
  • Coordinate appointments and manage office communications to ensure smooth patient flow.
  • Work with the team to meet individual and collective goals for patient care and satisfaction.
  • Accurately document patient exams and procedures.

Benefits

  • Opportunities for growth and advancement, including clinical skill development and potential leadership opportunities.
  • Comprehensive training.
  • A dynamic team environment where contributions matter and growth is supported.
  • Great benefits and a positive work-life balance.
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