Optometric Technician

AEG Vision • Colorado Springs, CO

24d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help deliver an efficient, high-quality patient experience. The role conducts pre-testing and specialty diagnostic testing, performs post-exam tasks, manages appointment schedules, and assists with patient records and practice operations. The position may also involve acting as a scribe or performing refractions.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
• Ability to utilize office equipment.
• Ability to sit, stand, and walk for prolonged periods.
• Ability to lift up to 10 pounds.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist exam, including dilation, administering topical or diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their Optometrist visit to identify medical issues and reasons for the visit, and communicate relevant details to the Optometrist.
• Schedule ophthalmologist referrals, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication, treatment, or problems, referring questions to the Optometrist when necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras, as needed.
• Document medical findings and communication between the Optometrist and patient in Electronic Health Records and assist with medical documentation, including checking CPT codes and billing for post-operative care and office visits, at participating practices.
• Support appointment schedule utilization through appointment confirmations, recall outreach, and contacting patients who missed or canceled appointments to reschedule.
• Provide contact lens insertion and removal instruction, manage contact lens trial inventory, and receive contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, workbench, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions, as requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED