Optometric Technician

AEG Vision • Pine Hills, FL

10d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality patient experience. The role conducts preliminary testing and specialty diagnostic testing, completes post-exam tasks, and manages the doctor's appointment schedule. Duties may also include acting as a scribe or performing refractions, depending on practice needs.

The position is scheduled Monday through Friday, 8 a.m. to 5 p.m., with no weekends.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topical and diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit, and relay relevant details to the Optometrist.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication and treatment, referring questions to the Optometrist as necessary.
• Perform diagnostic testing using specialty equipment such as OCT, visual field equipment, pachymetry, and retinal cameras, as needed.
• Document medical findings and communications between the Optometrist and patient in the EHR, and assist with related medical documentation and clerical duties, including checking CPT codes and billing for postoperative care and office visits at participating practices.
• Support maximum schedule utilization by confirming appointments, contacting patients from recall listings, and reaching out to patients who miss or cancel appointments to reschedule.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in contact lenses, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, the workbench, and office areas to maintain cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED