Optometric Technician

AEG Vision•Abilene, TX

18d

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education and help ensure an efficient, high-quality patient experience. The role conducts preliminary testing, assists with specialty diagnostic testing, completes post-exam tasks, and manages appointment scheduling. It also involves patient interviews, recordkeeping, responding to patient inquiries, contact lens support, and maintaining the practice environment. The technician may also act as a scribe or perform refractions.

Requirements

Experience evaluating patients for eye exams and dispensing eye exam medications.
Familiarity with medical terminology associated with eye treatment.
Experience maintaining patient records and files in accordance with HIPAA regulations.
High school diploma or GED.
Strong attention to detail and ability to work under pressure in a fast-paced environment.
PC skills, including Microsoft Office, Windows, and word processing.
Ability to work collaboratively in a team environment.
Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, administering topicals or diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit.
Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
Respond to patient telephone inquiries about medications and treatment, referring questions to the Optometrist as needed.
Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras, as needed.
Document medical findings and communications between the Optometrist and patient in electronic health records and assist with medical documentation, including checking CPT codes and billings where applicable.
Promote schedule utilization through appointment confirmations, recall-list outreach, and contacting patients who miss or cancel appointments to reschedule.
Teach contact lens insertion and removal, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
Complete end-of-day tasks, including schedule wrap-up and checklists.
Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain cleanliness and visual appeal.
Act as a scribe for the Optometrist or perform refractions when requested.
Perform other duties within the practice as requested.