Optometric Technician

AEG Vision • Grove City, OH

1d

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education and help ensure patients receive an efficient, high-quality experience. The role conducts pre-testing and specialty diagnostic testing, performs post-exam tasks, and manages the doctor’s appointment schedule. It also includes patient interviews, maintaining records and documentation, coordinating referrals, supporting contact lens services, and completing administrative and end-of-day tasks. The technician may also act as a scribe or perform refractions when requested.

Requirements

• High school diploma or GED.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to collaborate professionally and effectively with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topicals, diagnostic medications, Optomap, auto refractor, and visual acuity procedures.
• Interview patients before their visit to identify medical issues and reasons for the appointment, and provide relevant details to the Optometrist.
• Schedule referral appointments, diagnostic follow-up visits, and other specialty referrals, and complete related paperwork as needed.
• Maintain patient records and files in compliance with company, federal, state, and HIPAA policies.
• Respond to patient telephone inquiries about medication, treatment, or problems, referring questions to the Optometrist as necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment when required.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billing for post-operative care, office visits, and other services.
• Maximize schedule utilization by confirming appointments, contacting patients on recall lists, and rescheduling no-shows and cancellations.
• Teach contact lens insertion and removal classes and manage contact lens trial inventory; check in patients and take contact lens orders in person or by phone.
• Complete end-of-day tasks, including opti-schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED