Optometric Technician

AEG Vision • Doctor Phillips, FL

4d

About The Position

At AEG, an Optometric Technician works alongside Optometrists to support patient care and education, helping provide an efficient, high-quality experience from start to finish. The role conducts preliminary testing, assists with specialty diagnostic testing, completes post-exam tasks, and manages the doctor’s appointment schedule.

The technician may also support referrals, patient communications, medical documentation, contact lens services, and practice operations. Duties can include acting as a scribe or performing refractions when requested.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, use of topicals and diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit, and communicate relevant details to the Optometrist.
• Schedule ophthalmologist referrals, diagnostic follow-up visits, and other specialty referrals as needed, and complete associated paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication, treatment, and problems, referring questions to the Optometrist as necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment, as needed.
• Document medical findings and communication between the Optometrist and patient in Electronic Health Records and assist with medical documentation, including checking CPT codes and billing for post-op and office visits, at participating practices.
• Maximize appointment schedule utilization through pre-appointment and daily confirmations, recall-list outreach, and contacting no-show or canceled patients to reschedule.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in contact lenses, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas, maintaining the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED