Optometric Technician

AEG Vision•Lenexa, KS

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help deliver an efficient, high-quality patient experience. The role conducts pre-testing procedures, assists with specialty diagnostic testing, performs post-exam tasks, and manages the doctor’s appointment schedule. The technician may also support medical documentation and clerical duties, maintain the practice environment, and perform other duties as requested.

Requirements

  • Experience evaluating patients for eye exams and dispensing eye exam medications.
  • Familiarity with medical terminology associated with eye treatment.
  • Experience maintaining patient records and files in accordance with HIPAA regulations.
  • High school diploma or GED.
  • Strong attention to detail and ability to work under pressure in a fast-paced environment.
  • PC skills, including Microsoft Office, Windows, and word processing.
  • Ability to work collaboratively in a team environment.
  • Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

  • Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

  • Perform preliminary patient evaluations before the Optometrist’s examination, including dilation, topical and diagnostic medication administration, Optomap, autorefractor, and visual acuity testing.
  • Interview patients before their visit to identify medical issues and reasons for the visit, and provide relevant details to the Optometrist.
  • Schedule ophthalmologist referrals, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
  • Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
  • Respond to patient telephone inquiries about medication and treatment, referring questions to the Optometrist when necessary.
  • Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment, as needed.
  • Document medical findings and communications between the Optometrist and patient in Electronic Health Records, and assist with medical documentation tasks such as checking CPT codes and billings where applicable.
  • Support maximum schedule utilization by confirming appointments, contacting patients from recall listings, and rescheduling patients who do not attend or cancel.
  • Teach contact lens insertion and removal, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
  • Complete end-of-day responsibilities, including opti-schedule wrap-up and end-of-day checklists.
  • Clean and organize frame boards, displays, mirrors, workbench, and office areas to maintain the practice’s cleanliness and visual appeal.
  • Act as a scribe for the Optometrist or perform refractions when asked.
  • Perform other duties within the practice as requested.

Benefits

  • 401(k) with match
  • Medical, dental, vision, life, short-term disability, and long-term disability coverage
  • Employee vision discount program
  • HSA/FSA
  • PTO
  • Paid holidays
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