Optometric Technician

AEG Vision • Wexford, PA

2d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality patient experience. The role conducts pre-testing and specialty diagnostic testing, completes post-exam tasks, and manages the doctor’s appointment schedule. It also supports patient records and medical documentation, contact lens services, referrals, billing-related checks, and the upkeep of the practice.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topicals, diagnostic medications, Optomap, auto refractor, and visual acuity testing.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit, and relay relevant details to the Optometrist.
• Schedule referrals to Ophthalmologists, diagnostic follow-up visits, and other specialty appointments as needed, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, state, and HIPAA policies.
• Respond to patient telephone inquiries about medication, treatment, and problems, referring matters to the Optometrist as necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment as needed.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records, and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billings for post-op care, office visits, and related services.
• Promote maximum appointment schedule utilization through pre-appointment and daily confirmations, recall-list outreach, and rescheduling no-shows and cancellations.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day tasks, including opti-schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, work bench, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED