Optometric Technician

AEG Vision • Orlando, FL

4d

About The Position

As an Optometric Technician at AEG, you will work alongside Optometrists to support patient care and education and help provide an efficient, high-quality experience. The role includes conducting pre-testing procedures, assisting with specialty diagnostic testing, completing post-exam tasks, and managing appointment schedules. It also involves patient communication, documentation, contact lens support, and maintaining the practice’s organization and appearance.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Conduct preliminary patient evaluations before the Optometrist’s examination, including dilation, topical or diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit to identify medical issues and reasons for the appointment, and relay relevant details to the Optometrist.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication, treatment, or problems, referring questions to the Optometrist as necessary.
• Perform specialty diagnostic testing as needed, such as OCT, visual field, pachymetry, or retinal camera testing.
• Document medical findings and communications between the Optometrist and patient in electronic health records, and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billing for post-operative care, office visits, and other services.
• Support maximum appointment schedule utilization through pre-appointment and daily confirmations, recall-list outreach, and rescheduling no-shows and cancellations.
• Teach contact lens insertion and removal, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• Health savings account (HSA) and flexible spending account (FSA)
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED