Optometric Technician

Hero Practice Services•Santa Fe, NM

About The Position

Adventure Dental, Vision, & Orthodontics is seeking an Optometric Assistant in Santa Fe, New Mexico. The role supports optometrists and patients by administering visual tests, operating diagnostic equipment, assisting with eyewear fittings, and helping maintain office operations. The position reports to the Lead Optometric Assistant. The role also contributes to the organization’s mission of providing high-quality, compassionate dental, vision, and orthodontic services to underserved children. Additional duties supporting the business and its mission may be assigned.

Requirements

  • Ability to perform technical, scribing, and optometric tasks.
  • Strong communication skills.
  • Proficiency in EHR systems.
  • Ability to train and lead a team of Optometric Assistants.
  • Ability to multitask and complete tasks correctly and on time.

Nice To Haves

  • Previous experience in a vision practice.
  • Knowledge of optometric online software or databases, Intero Order processing systems, Google Docs, and Document Portal Spreadsheet software.
  • Bilingual skills.

Responsibilities

  • Monitor and help ensure smooth office processes, including coding and optometric materials, insurance benefits, patient collections, and documentation.
  • Contact patients about appointment confirmations, reminders, cancellations, missed appointments, and recalls.
  • Prepare patients for eye exams, perform initial pre-tests, and record results.
  • Accompany patients and parents during exams, pre-test patients, assist the optometrist with scribing, and help find suitable glasses.
  • Perform vision tests, including visual acuity, color vision, stereo, confrontations, pupils, and ICT, and administer dilation drops.
  • Help patients select frames and lenses based on prescriptions.
  • Process patient payments at check-in and check-out.
  • Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
  • Perform other duties that support the organization’s services, business, and mission.

Benefits

  • Monthly bonus opportunities.
  • Paid time off.
  • Paid holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Career growth opportunities within the practice and region.
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