Optometric Technician

AEG Vision • Houston, TX

1d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality patient experience. The role conducts pre-testing and preliminary evaluations, assists with specialty diagnostic testing, performs post-exam tasks, and manages the doctor’s appointment schedule.

The technician interviews patients about medical issues and reasons for their visits, records and maintains patient information in compliance with HIPAA and company, federal, and state policies, and responds to telephone inquiries about medications and treatment, referring questions to the Optometrist as appropriate. The role may also assist with referrals, paperwork, medical documentation, billing-related tasks, contact lens services, and scribing or refractions.

Other duties include confirming and rescheduling appointments, maintaining contact lens trial inventory, performing end-of-day tasks, and keeping the practice’s work areas and displays clean and organized. Additional duties may be assigned as requested.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topicals, diagnostic medications, Optomap, auto reflector, and visual acuity.
• Interview patients before their appointments to determine medical issues and reasons for their visit, and share relevant details with the Optometrist.
• Schedule ophthalmologist referrals, diagnostic follow-up visits, and other specialty referrals, and complete related paperwork as needed.
• Record and maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries regarding medication and treatment, referring patients to the Optometrist as necessary.
• Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera, as needed.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records and assist with related clerical documentation, including checking CPT codes and billing for post-operative care and office visits, at participating practices.
• Promote schedule utilization by confirming appointments, contacting patients from recall listings, and rescheduling no-shows and cancellations.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED