Optometric Technician

AEG Vision • Eagan, MN

10d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality patient experience. The role conducts pre-testing and preliminary patient evaluations, assists with specialty diagnostic testing, performs post-exam tasks, and manages appointment scheduling. It may also include scribing for the Optometrist or performing refractions, depending on the practice.

Requirements

• High school diploma or GED.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topical and diagnostic medications, Optomap, auto-refraction, and visual acuity testing.
• Interview patients before their visits to identify medical issues and reasons for the appointment, and communicate relevant details to the Optometrist.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals when required, and complete associated paperwork.
• Maintain patient records and files in accordance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medications and treatment, referring questions to the Optometrist when appropriate.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment when required.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records; assist with medical documentation, including checking CPT codes and billing for post-operative care and office visits, at participating practices.
• Support schedule utilization through appointment confirmations, recall-list outreach, and contacting patients who miss or cancel appointments to reschedule.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain cleanliness and visual appeal.
• May act as a scribe for the Optometrist or perform refractions.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED