Optometric Technician - Medical Assistant

National Vision•Ocala, FL

About The Position

The Optometric Technician supports doctors in providing quality eye care and helps ensure patients receive high-quality care in a professional doctor’s office and pretest room. The role involves explaining and performing preliminary examinations, completing paperwork and testing before the doctor’s examination, and promoting visual field testing and retinal screenings to eligible patients. The technician also reviews patient information, maintains accurate records and equipment, manages supplies and pharmaceuticals as directed, and follows store and corporate procedures. Previous retail or optical experience is preferred but not required.

Requirements

Strong customer service skills.
Ability to learn optical knowledge.
Ability to give customers clear and concise instructions.
Effective interpersonal skills.
Excellent organizational skills.
Attention to detail.
Multitasking and time-management skills.

Nice To Haves

Previous retail or optical experience is preferred but not required.

Responsibilities

Ensure high-quality patient care.
Maintain a professional atmosphere and appearance in the doctor’s office and pretest room.
Understand ocular terminology, diseases, and abbreviations.
Explain preliminary examinations to patients.
Complete necessary paperwork and perform patient testing before the doctor’s examination.
Promote visual field testing and retinal screenings to eligible patients.
Perform exam pre-screening.
Carefully review prescriptions and patient information and identify special needs.
Consult with the optician, doctor, or retail management when necessary.
Complete referral forms and follow-up paperwork as required.
Maintain accurate and organized patient records.
Ensure the doctor’s and pre-test equipment is properly maintained.
Order and maintain supplies and pharmaceuticals as directed.
Follow store and corporate policies and procedures.
Participate in regularly scheduled mandatory communications meetings to stay informed about corporate policy and initiative changes.