Optometric Technician

AEG Vision • St Louis, MO

1d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education, helping provide an efficient, high-quality experience from start to finish. The role conducts pre-testing and preliminary evaluations, assists with specialty diagnostic testing, performs post-exam tasks, and manages appointment scheduling. It also includes maintaining patient records, responding to patient inquiries, supporting contact lens services, and completing clerical and end-of-day duties. The position may involve acting as a scribe or performing refractions.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Conduct preliminary patient evaluations before the Optometrist examination, including dilation, topical and diagnostic medications, Optomap, auto-refraction, and visual acuity testing.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit.
• Schedule referral appointments, diagnostic follow-up visits, and specialty referrals as needed, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries regarding medication, treatment, or problems, referring them to the Optometrist when necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment, as needed.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billings for post-operative care, office visits, and other services.
• Support maximum appointment schedule utilization by confirming appointments, contacting patients from recall lists, and reaching out to no-shows or patients who canceled to reschedule.
• Teach contact lens insertion and removal and manage contact lens trial inventory; check in and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, the workbench, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED