Optometric Technician

AEG Vision • Medfield, MA

1d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality patient experience. The role conducts preliminary testing and specialty diagnostic testing, assists with post-exam tasks, and helps manage the doctor’s appointment schedule. The technician may also provide clerical support, assist with contact lenses, and maintain the cleanliness and appearance of the practice.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topical and diagnostic medication administration, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit to identify medical issues and reasons for the appointment and relay relevant details to the Optometrist.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
• Maintain patient records and files in accordance with company, federal, and state policies, including HIPAA requirements.
• Respond to patient telephone inquiries about medication, treatment, and problems, referring questions to the Optometrist as necessary.
• Perform specialty diagnostic testing as needed, such as OCT, visual field, pachymetry, and retinal camera testing.
• Document medical findings and communication between the Optometrist and patient in the EHR, and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billing for postoperative care, office visits, and other services.
• Support appointment schedule utilization by confirming appointments, contacting patients from recall listings, and rescheduling patients who miss or cancel appointments.
• Teach contact lens insertion and removal and manage contact lens trial inventory; check in and take contact lens orders in person or by phone.
• Complete end-of-day tasks, including the opti-schedule wrap-up and end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, workbench, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED